The trademark application SUPPORT OF THINGS was filed by TeamViewer Germany GmbH, a corporation established under the laws of the Federal Republic of Germany (the "Applicant"). Application refused.
The application was filed in English (French was selected as the second language).
The Appeal with reference B R2000/2020-4 was Application rejected according to Article 7(1)(b) EUTMR with decision issued on February 15, 2021 by the EUIPO. The Refusal with reference B 018212301 was Rejected according to Article 7(1)(b) EUTMR with decision issued on August 18, 2020 by the EUIPO.
Goods And Services
The mark was filed in class 9 with following description of goods:
Downloadable software
Software
Computer software
Downloadable software for remotely accessing and controlling a computer
Downloadable software for providing online technical support
Downloadable software for providing online solutions to software-related problems and technical issues
Downloadable software for protecting and monitoring remote devices
Anti-virus software
Anti-malware software
Downloadable software for protecting computers and other devices from malware
Downloadable software for scanning devices connected to a computer's USB port to detect and block any malware present on the connected device
Downloadable software for transmitting alerts and notifications concerning the detection of malware on a remote device.
The mark was filed in class 38 with following description of goods:
Computer-aided transmission of messages and images
Providing computer-aided connectivity for encrypted transmission of images and messages across computer and mobile operating systems
Computer-aided transmission of messages and images related to protection of remote devices from malware threats.
The mark was filed in class 42 with following description of goods:
Non-downloadable software
Cloud-based software
Non-downloadable software for remotely accessing and controlling a computer
Technical support services, namely, troubleshooting of computer software problems
Technical support, namely, monitoring technological functions of computer network systems
Technical support services, namely, remote management services for monitoring, administration, and management of public and private cloud computing information technology (IT) and application systems
Non-downloadable software for providing online technical support
Non-downloadable software for providing online solutions to software-related issues
Computer services, namely, on-line scanning, detecting, quarantining and eliminating of viruses, worms, trojans, spyware, adware, malware and unauthorized data and programs on computers and electronic devices
Non-downloadable software for protecting and monitoring remote devices
Non-downloadable software for protecting computers and other devices from malware
Non-downloadable software for transmitting and receiving alerts and notifications concerning the detection of malware on a remote device
Non-downloadable software for performing diagnostics on remote computers, servers, networks, and connected devices
Non-downloadable software for monitoring performance of remote computers, servers, networks, and connected devices.