The trademark application ZENDESK was filed by Zendesk, Inc, a U.S. corporation (the "Applicant"). The application was published for oppositions on February 8, 2022, and it was registered by office on May 18, 2022 without any oppositions.
The application was filed in English (German was selected as the second language).
Goods And Services
The mark was filed in class 9 with following description of goods:
Recorded and downloadable computer software for customer service
Recorded and downloadable computer software for customer support
Recorded and downloadable computer software for customer relationship management (crm)
Recorded and downloadable computer software for sales support and sales support management
Recorded and downloadable computer software for data analysis
Recorded and downloadable computer software for data analysis in the field of customer service and customer support
Recorded and downloadable computer software for customer billing and invoice inquiries
Recorded and downloadable computer software for creating charts, reports, and graphs
Recorded and downloadable computer software for graphical representation of data
Recorded and downloadable computer software for online messaging forums
Recorded and downloadable computer software for instant messaging
Recorded and downloadable computer software for an online help desk
Recorded and downloadable computer software for business management and sales management
Recorded and downloadable computer software for business database management
Recorded and downloadable computer software for database management
Recorded and downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (voip)
Recorded and downloadable computer software for management of inquiries from internal teams and departments
Recorded and downloadable computer software for management of communications with potential sales leads
Recorded and downloadable computer software for human resources (hr) management, information technology (it) management, legal operations management, and financial operations management
Recorded and downloadable computer software for knowledge bases
Recorded and downloadable computer software for tracking user behavior
Recorded and downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data
Recorded and downloadable computer software for data aggregation
Recorded and downloadable computer software for data aggregation in order to visualize customer data
Recorded and downloadable computer software for workflow and process automation
Recorded and downloadable computer software using artificial intelligence for resolving inquiries
Recorded and downloadable computer software for analysis and reporting of survey data
Recorded and downloadable computer software for conducting surveys and collecting survey data.
The mark was filed in class 35 with following description of goods:
Business management
Business management analysis
Business information management
Assistance with business management and planning
Business knowledge management services
Business organization and management consultancy including personnel management
Outsource service provider in the field of customer relationship management
Customer service management for others
Sales support management services
Management of inquiries from internal teams and departments
Management of communications with potential sales leads
Human resources (hr) management, analysis, and consulting services
Human resource (hr) services, namely, providing searchable databases of business information for employees
Compiling and analyzing statistics, data and other sources of information for business purposes
Business communications management featuring omni-channel communications
Marketing services, namely, promoting or advertising the goods and services of others
Development of marketing strategies, concepts and tactics, namely, audience development, brand awareness, customer relations, online community building and digital word of mouth communications
Consumer survey services
Conducting market surveys in the field of customer satisfaction and customer support
Conducting business surveys.
The mark was filed in class 38 with following description of goods:
Providing on-line forums for transmission of messages among computer users
On-line services, namely, message sending
Transmission of information by electronic communications networks
Communication services, namely, providing electronic transmission of information stored in a database via interactively communicating computer systems
Instant messaging services
Voice over internet protocol (voip) services
Omni-channel messaging services
Messaging services conducted via multiple channels, namely, electronic messaging, web messaging, text messaging, telephone voice messaging, digital voice messaging, and instant messaging
Omni-channel communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the internet, information services networks and data networks.
The mark was filed in class 42 with following description of goods:
Computer technology support services, namely, help desk services
Data mining
Providing temporary use of online, non-downloadable computer software for customer service
Providing temporary use of online, non-downloadable computer software for customer support
Software as a service (saas) services featuring software for customer service
Software as a service (saas) services featuring software for customer support
Providing temporary use of online, non-downloadable computer software for customer billing and invoice inquiries
Providing temporary use of online, non-downloadable computer software for customer relationship management (crm)
Software as a service (saas) services featuring software for customer relationship management (crm)
Providing temporary use of online, non-downloadable computer software for sales support and sales support management
Providing temporary use of online, non-downloadable computer software for data analysis
Providing temporary use of online, non-downloadable computer software for data analysis in the field of customer service and customer support
Providing temporary use of online, non-downloadable computer for creating charts, reports, and graphs
Providing temporary use of online, non-downloadable computer software for online messaging forums
Providing temporary use of online, non-downloadable computer software for an online help desk
Providing temporary use of online, non-downloadable computer software for business management and sales management
Providing temporary use of online, non-downloadable computer software for business database management
Providing temporary use of online, non-downloadable computer software for database management
Providing temporary use of online, non-downloadable computer software for electronic communications, namely, email, chat, instant messaging, text messaging, digital voice, and voice over internet protocol (voip)
Providing temporary use of online, non-downloadable computer software for management of inquiries from internal teams and departments
Providing temporary use of online, non-downloadable computer software for management of communications with potential sales leads
Providing temporary use of online, non-downloadable computer software for human resources (hr) management, information technology (it) management, legal operations management, and financial operations management
Providing temporary use of online, non-downloadable computer software for online knowledge bases
Platform-as-a-service (paas) featuring computer software platforms for organizing and maintaining computer applications and application programming interfaces (apis)
Platform-as-a-service (paas) featuring computer software platforms for customer relationship management
Communications-platform-as-a-service (cpaas) featuring computer software platforms for organizing and maintaining voice, social media, email, live chat, and other communications
Providing temporary use of non-downloadable computer software for recording, processing, receiving, reproducing, transmitting, modifying, compressing, decompressing, broadcasting, merging and enhancing of data
Providing temporary use of non-downloadable computer software for data aggregation
Providing temporary use of non-downloadable computer software for data aggregation in order to visualize single customer data
Data aggregation
Platform as a service (paas) software for compiling data
Platform as a service (paas) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions
Platform as a service (paas) featuring computer software platforms for planning, personalization, and analysis of customer data across social media, customer relationship management (crm) systems, point-of-sale systems, web analytics, email and mobile devices
Providing temporary use of non-downloadable computer software for workflow and process automation
Providing temporary use of non-downloadable computer software using artificial intelligence for resolving inquiries
Software as a service (saas) services featuring software for analysis and reporting of survey data
Software as a service (saas) services featuring software for conducting surveys and collecting survey data.