The trademark application Circleback was filed by Circleback AI, Inc., a U.S. corporation (the "Applicant"). The application was published for oppositions on October 10, 2024, and still open for oppositions.
The application was filed in English (German was selected as the second language).
Goods And Services
The mark was filed in class 9 with following description of goods:
Software
Downloadable computer software for integrating artificial intelligence (AI) processing, machine learning, and deep learning capabilities with computer software applications for customer relationship management (CRM) and contact centers to improve customer experiences and workflows
Downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning for providing a virtual assistant featuring generative artificial intelligence (AI), generative pre-trained transformers (GPTs), and large language models (LLMs) for locating, analyzing, summarizing, editing, and providing data and information
Downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning for summarizing and drafting emails and responses, generating text and content, preparing reports and case summaries, analyzing and modifying customer relationship management (CRM) records, providing customer relationship management (CRM) data, providing customer service solutions, automating workflows and tasks, scheduling meetings, providing meeting summaries, and creating action item tasks for increasing workflow efficiency and business processes
Downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning to access, connect, and synchronize customer relationship management (CRM) data to accelerate customer onboarding and case resolution
Downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning for integrating conversational user interfaces (CUIs) and artificial intelligence (AI) powered software tools with computer software applications for process automation to increase workflow efficiency for customer service agents
Downloadable computer software for providing conversational user interfaces (CUIs) featuring large language models (LLMs) and generative artificial intelligence (AI) to assist users in tasks, decision-making processes, communication, and analyzing data across multiple applications and the internet
Downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning for use in creating, accessing, updating, modifying, translating, organizing, storing, managing, analyzing, synchronizing, transmitting, and sharing data, documents, content, text, images, videos, audio, and information
Downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning for use in creating and automating workflows across multiple applications and services and for providing data analytics and key performance indicators (KPIs)
Downloadable computer software using artificial intelligence (AI) processing, machine learning, and deep learning for predictive and corrective text entry, contextual prediction and natural language processing, and writing assistance across documents, emails, and the web
Downloadable computer software for collaborating and enhancing user productivity and communication capabilities by connecting users with information, data, content, projects, files, and documents from software applications
Downloadable computer software for connecting users to email, cloud, web, contact list, and database resources to promote workflow efficiency, provide workflow insights, and increase collaboration.
The mark was filed in class 42 with following description of goods:
Computer services, namely, technical advisory services relating to computer programs, computer software consultation, and creating an on-line community for registered users to participate in discussions, get feedback from their peers, form virtual communities, and engage in social networking services in the field of computer software
Software as a service
Software as a service (SAAS) services featuring computer software for integrating artificial intelligence (AI) processing, machine learning, and deep learning capabilities with computer software applications for customer relationship management (CRM) and contact centers to improve customer experiences and workflows
Software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning for providing a virtual assistant featuring generative artificial intelligence (AI), generative pre-trained transformers (GPTs), and large language models (LLMs) for locating, analyzing, summarizing, editing, and providing data and information
Software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning for summarizing and drafting emails and responses, generating text and content, preparing reports and case summaries, analyzing and modifying customer relationship management (CRM) records, providing customer relationship management (CRM) data, providing customer service solutions, automating workflows and tasks, scheduling meetings, providing meeting summaries, and creating action item tasks for increasing workflow efficiency and business processes
Software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning to access, connect, and synchronize customer relationship management (CRM) data to accelerate customer onboarding and case resolution
Software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning for integrating conversational user interfaces (CUIs) and artificial intelligence (AI) powered software tools with computer software applications for process automation to increase workflow efficiency for customer service agents
Software as a service (SAAS) services featuring computer software for providing conversational user interfaces (CUIs) featuring large language models (LLMs) and generative artificial intelligence (AI) to assist users in tasks, decision-making processes, communication, and analyzing data across multiple applications and the internet
Software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning for use in creating, accessing, updating, modifying, translating, organizing, storing, managing, analyzing, synchronizing, transmitting, and sharing data, documents, content, text, images, videos, audio, and information
Software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning for use in creating and automating workflows across multiple applications and services and for providing data analytics and key performance indicators (KPIs)
Software as a service (SAAS) services featuring computer software using artificial intelligence (AI) processing, machine learning, and deep learning for predictive and corrective text entry, contextual prediction and natural language processing, and writing assistance across documents, emails, and the web
Software as a service (SAAS) services featuring computer software for collaborating and enhancing user productivity and communication capabilities by connecting users with information, data, content, projects, files, and documents from software applications
Software as a service (SAAS) services featuring computer software for connecting users to email, cloud, web, contact list, and database resources to promote workflow efficiency, provide workflow insights, and increase collaboration
Platform as a service
Platform as a service (PAAS) featuring computer software platforms for integrating artificial intelligence (AI) processing, machine learning, and deep learning capabilities with computer software applications for customer relationship management (CRM) and contact centers to improve customer experiences and workflows
Platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning for providing a virtual assistant featuring generative artificial intelligence (AI), generative pre-trained transformers (GPTs), and large language models (LLMs) for locating, analyzing, summarizing, editing, and providing data and information
Platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning for summarizing and drafting emails and responses, generating text and content, preparing reports and case summaries, analyzing and modifying customer relationship management (CRM) records, providing customer relationship management (CRM) data, providing customer service solutions, automating workflows and tasks, scheduling meetings, providing meeting summaries, and creating action item tasks for increasing workflow efficiency and business processes
Platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning to access, connect, and synchronize customer relationship management (CRM) data to accelerate customer onboarding and case resolution
Platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning for integrating conversational user interfaces (CUIs) and artificial intelligence (AI) powered software tools with computer software applications for process automation to increase workflow efficiency for customer service agents
Platform as a service (PAAS) featuring computer software platforms for providing conversational user interfaces (CUIs) featuring large language models (LLMs) and generative artificial intelligence (AI) to assist users in tasks, decision-making processes, communication, and analyzing data across multiple applications and the internet
Platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning for use in creating, accessing, updating, modifying, translating, organizing, storing, managing, analyzing, synchronizing, transmitting, and sharing data, documents, content, text, images, videos, audio, and information
Platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning for use in creating and automating workflows across multiple applications and services and for providing data analytics and key performance indicators (KPIs)
Platform as a service (PAAS) featuring computer software platforms using artificial intelligence (AI) processing, machine learning, and deep learning for predictive and corrective text entry, contextual prediction and natural language processing, and writing assistance across documents, emails, and the web
Platform as a service (PAAS) featuring computer software platforms for collaborating and enhancing user productivity and communication capabilities by connecting users with information, data, content, projects, files, and documents from software applications
Platform as a service (PAAS) featuring computer software platforms for connecting users to email, cloud, web, contact list, and database resources to promote workflow efficiency, provide workflow insights, and increase collaboration
Information technology (IT) consultancy services
Software development, programming and implementation
Hosting of computer sites (web sites)
Software as a service [SaaS]
Software leasing
Software as a service [SaaS] in the field of human resources, namely development, updating, installation, maintenance and leasing of software for the collection and analysis of personnel data, installation and customization of software
Cloud computing
Application service provider, namely, providing, hosting, managing, developing, and maintaining applications, software, and websites in the fields of wireless communication, mobile information access, contact information exchange, networking, social networking, social crowd sourcing of contact information, social searches to find service providers, creation of backups of mobile address books, data synchronization with multiple Customer Relationship Management (CRM) systems and applications, mobile and desktop address book applications and databases, and remote data management for wireless delivery of content to mobile electronic devices.